Terms and Conditions

If you do not agree with these Terms, you must not register an account or continue using the website. Continued use of the platform constitutes full acceptance of the current version of these Terms. Unless otherwise stated, these Terms apply from the date they are published on the site.

1. General Provisions

Patrick Spins Casino provides online gaming and related services subject to the rules described in these Terms. The company may operate, manage, or update the website, its content, and its services at its sole discretion and in accordance with applicable legal and compliance obligations.

2. Changes to the Terms

The company reserves the right to amend, replace, update, or remove any part of these Terms at any time. Changes may be introduced for legal, regulatory, operational, security, commercial, or service-related reasons. The latest version will always be available on the website and will take effect from the date specified on the site.

It is your responsibility to review the current Terms regularly. If you do not agree with any amendment, you must stop using the website and request account closure. Continued use of the site after updated Terms become effective will be treated as acceptance of those changes.

3. Legal Eligibility and Restricted Jurisdictions

You may only register and use the services of Patrick Spins Casino if you are at least 18 years old or have reached the legal gambling age in your jurisdiction, whichever is higher. The company may request proof of age and identity at any stage. If age verification cannot be completed, your account may be suspended, restricted, or permanently closed.

If it is established that you used the website while under the required legal age, the company may void transactions, cancel bets, remove winnings, close the account, and recover funds previously withdrawn where permitted by law.

You are solely responsible for determining whether the use of the website is lawful in your country of residence, nationality, or physical location. The company does not provide legal advice and makes no representation that the services are lawful in every territory. Accessing and using the site is done at your own initiative and risk.

The company does not accept registrations, deposits, or gameplay from users located in prohibited or restricted jurisdictions. These restrictions may be changed at any time without prior notice. If you open or use an account from a prohibited territory, the company may immediately block the account, void related activity, and decide at its sole discretion how deposits, balances, bonuses, and winnings will be handled in accordance with applicable rules and compliance requirements.

Players are personally responsible for reporting, declaring, and paying any taxes, duties, or similar charges connected with gambling activity where required by their local laws.

4. Anti-Money Laundering and Verification Requirements

Patrick Spins Casino applies anti-money laundering, counter-terrorist financing, fraud prevention, and customer due diligence procedures. By registering and using the website, you agree to comply with all verification and security checks requested by the company.

All players may be subject to know-your-customer procedures. The company may request documents and information including, but not limited to, proof of identity, proof of address, proof of ownership of payment methods, bank statements, source of funds evidence, source of wealth evidence, payment screenshots, or a photograph of the account holder holding an identification document.

Verification may be carried out electronically, manually, by phone, through third-party databases, or by requesting supporting documentation. The company may conduct such checks before deposits, after deposits, before withdrawals, after withdrawals, or at any other time considered necessary.

You are solely responsible for providing accurate, complete, and authentic documents and information. If the company determines that false, altered, incomplete, misleading, or inconsistent information has been submitted, it may suspend or close the account, refuse withdrawals, cancel bonuses, void winnings, or take any other action permitted under these Terms.

The company may monitor transactions, gameplay, and account activity to identify suspicious behaviour, unusual patterns, fraud risks, money laundering indicators, bonus abuse, payment abuse, or other prohibited conduct. If a transaction or account is considered suspicious, the company may delay, restrict, suspend, report, investigate, or block the relevant activity and funds without prior notice, in accordance with legal and regulatory obligations.

Withdrawals should normally be returned through the same payment method used for deposits unless the company determines that an alternative method is necessary or the original method is unavailable. If more than one payment method has been used, the company may divide the withdrawal across several payment channels.

To meet anti-money laundering requirements, deposited funds may be subject to wagering or transaction review requirements before becoming eligible for withdrawal.

Anonymous, fictitious, or unverifiable accounts are not allowed. Accounts involving politically exposed persons, close associates, or family members of politically exposed persons may be subject to enhanced due diligence.

5. Account Registration

In order to use the services of Patrick Spins Casino, you must create a personal account and provide accurate registration details, including your full legal name, date of birth, phone number, email address, and any other information requested during registration.

Your account must be registered in your own name only. The details provided must remain accurate and up to date at all times. If any personal information changes, you are responsible for updating it promptly. Failure to maintain accurate account details may result in restrictions, suspension, or closure of the account.

By registering, you confirm that you are acting on your own behalf, using your own funds, and opening the account for personal entertainment purposes only.

If you require assistance during registration or account use, you may contact customer support at [email protected].

6. One Account Per Player

Only one account is permitted per player, household, IP address, device, email address, phone number, payment method, or shared environment, unless the company has expressly approved otherwise in writing.

If duplicate, linked, or multiple accounts are identified, the company may suspend or close any or all related accounts. It may also void transactions, remove bonuses, cancel winnings, retain or recover funds gained through the duplicate accounts, and apply any further measures considered appropriate under these Terms.

If you believe you may already have an account or have lost access to a previous account, you must contact support before opening another one.

7. Identity Confirmation and Player Declarations

By using the website, you confirm and warrant that:

• you are at least 18 years old or of legal gambling age in your jurisdiction;
• you are using the website in a territory where such use is lawful for you;
• all information and documents you provide are true, current, complete, and accurate;
• you are the legitimate owner or authorised user of the funds and payment methods used on your account;
• you understand that gambling involves risk and that losses may occur;
• you use the services voluntarily and at your own discretion;
• you will follow the rules of the games, promotions, and website functionality.

You authorise the company and its appointed service providers to carry out checks necessary to verify your identity, age, address, payment details, and account activity. During any verification period, deposits, withdrawals, or account access may be restricted.

8. Username, Password, and Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account. You must not share your username, password, or access details with any other person.

If you believe that your account has been accessed without authorisation or that your credentials may have been compromised, you must notify the company immediately. The company is not responsible for losses caused by your failure to protect your credentials.

9. Deposits, Account Funding, and Withdrawals

To participate in real-money gaming, you must deposit funds into your account using a payment method accepted by the website.

By making a deposit, you confirm that all funds are legally obtained, belong to you, and are not derived from criminal, fraudulent, or unauthorised activity. The company does not accept third-party deposits. Deposits must be made only from payment instruments registered in your own name.

The company may use external payment processors, banks, and financial institutions to process payments. By using such services, you agree to comply with their relevant rules where applicable.

The company does not accept cash payments sent directly to it. Your account on the website is not a bank account and does not carry deposit protection, insurance, interest, or other banking safeguards.

You must not reverse, deny, charge back, or otherwise dispute valid payments made to the company in an abusive or fraudulent manner. If a chargeback, reversal, payment dispute, or payment fraud is identified, the company may suspend the account, cancel winnings, recover losses, and report the matter to relevant authorities or financial institutions.

Withdrawals may only be requested once all required verification procedures have been completed. The company may request additional information before processing a withdrawal. One withdrawal request may be processed at a time, and requests are handled in queue order.

Withdrawals are normally returned to the same payment method used for deposits, where technically possible and legally permitted. If this is not possible, the company may offer or require another verified withdrawal method.

The company may apply withdrawal limits, minimum wagering or anti-abuse rules, pending bonus restrictions, and additional security checks. It may also delay or refuse withdrawals where regulatory, security, verification, fraud, or compliance concerns exist.

The company may charge fees or apply deductions where funds are withdrawn without sufficient gameplay activity or where payment processing costs arise from player conduct. Processing times are estimates only and may vary depending on the payment method, verification status, and compliance review.

10. Betting and Gameplay Rules

You are responsible for ensuring that all bets, stake amounts, and game selections are correct before confirming a wager. Once accepted by the system, a bet may not be changed unless cancellation is expressly permitted by the company and confirmed by support.

Your transaction history may be available through your account interface. In the event of a discrepancy between your local device display and the company’s server records, the server records will prevail.

The company may reject, suspend, cancel, or void any transaction, wager, or game round where there is a breach of these Terms, a technical issue, an incorrect settlement, suspicious behaviour, or any other valid reason under these rules.

Only one active gameplay session or active tab may be permitted from the same account at a time where the platform so requires. If the company detects prohibited simultaneous play, it may void winnings and restrict the account.

The official operating time of the website is the system time published by the company. Promotions and time-based events are governed by that official time standard.

11. Fraud, Collusion, and Prohibited Conduct

The following conduct is strictly prohibited:

• fraud, deception, or misrepresentation;
• money laundering or the use of criminally obtained funds;
• using stolen, cloned, or unauthorised payment methods;
• bonus abuse, promotion abuse, or manipulation of wagering systems;
• use of bots, scripts, automation, artificial intelligence tools, exploits, or software intended to gain an unfair advantage;
• collusion with other players or coordinated gameplay designed to manipulate outcomes;
• attempting to interfere with the site, its games, software, systems, or security controls.

If the company suspects or confirms any such activity, it may suspend or close the account, void bets, cancel bonuses, remove winnings, retain funds, restrict access, and report the matter to the relevant authorities or service providers.

12. Other Prohibited Uses of the Website

You must not use the website in an abusive, unlawful, harmful, offensive, or technically disruptive way. This includes, without limitation, threatening staff or other users, uploading harmful material, introducing malware, engaging in spam, attempting to overload the system, copying site content without permission, or attempting to hack or bypass security systems.

Accounts may not be sold, transferred, shared, or used by any person other than the registered account holder. Any intentional transfer of funds between users, including deliberate gameplay designed to move value from one account to another, is prohibited.

13. Suspension, Closure, and Inactive Accounts

You may request account closure at any time by contacting support. Until closure is confirmed by the company, you remain responsible for activity on the account.

The company may suspend, restrict, or permanently close an account without prior notice where it believes that:

• the account has breached these Terms;
• the player is in a restricted jurisdiction;
• duplicate or linked accounts exist;
• fraud, abuse, or suspicious activity has occurred;
• verification requirements have not been satisfied;
• the player has attempted to interfere with the website or its services;
• the account has been used in an offensive, unlawful, or unauthorised manner.

The company may apply administration fees to inactive accounts after a prolonged period of no login or no account activity, as described on the website or in the cashier rules. If applicable, any such fee will only be charged while a real-money balance remains on the account.

Where closure is not connected to fraud or serious rule violations, the company may return the verified remaining balance in accordance with its payment, security, and compliance procedures.

14. Website Changes and Service Availability

The company may change, suspend, remove, replace, or update any game, feature, page, service, bonus, or website function at any time. The company does not guarantee uninterrupted availability of the website or any specific game or service.

15. Technical Errors and System Malfunctions

The company is not responsible for internet failures, device malfunctions, software issues on the player side, or other technical problems outside its direct control. If a game, payment, bonus, or balance is affected by a technical error, system malfunction, integration issue, settlement bug, or incorrect data input, the company reserves the right to correct the error and cancel or adjust related activity.

Where funds, winnings, bonuses, or balances are credited in error, the company may reverse the credit, void related bets, and recover the affected amounts. If you have already withdrawn or used erroneously credited funds, you may be required to repay them.

16. Limitation of Liability

Your use of the website is at your own risk. To the maximum extent permitted by law, the website and its services are provided on an as available and as is basis, without warranties beyond those that cannot lawfully be excluded.

The company will not be liable for indirect, incidental, special, punitive, or consequential loss, including loss of profits, business, reputation, opportunity, or data, except where liability cannot be excluded under applicable law.

The company is not responsible for the content of third-party websites linked from the platform, nor for the acts or omissions of external payment providers, internet providers, software vendors, or other third parties.

17. Marketing Communications

By registering an account, you may receive service-related and promotional communications by email, phone, SMS, push notification, or other permitted channels. You may opt out of marketing messages where such option is available, but service and account-related notices may still be sent where necessary.

18. Indemnity and Consequences of Breach

If you breach these Terms, the company may take any action it considers appropriate, including warning you, suspending access, blocking the account, cancelling bets, voiding bonuses, withholding winnings, retaining funds where justified, and reporting the matter to relevant bodies.

You agree to indemnify and hold harmless the company, its officers, employees, affiliates, partners, and suppliers against claims, damages, losses, liabilities, costs, and expenses arising from your breach of these Terms, unlawful conduct, misuse of the website, or third-party access to your account caused by your actions or omissions.

19. Intellectual Property

All content on the website, including text, graphics, design elements, software, branding, logos, trademarks, interfaces, and related materials, is owned by or licensed to the company and is protected by intellectual property laws.

You may use the website only for personal, non-commercial entertainment purposes. You may not copy, reproduce, republish, distribute, modify, reverse engineer, or commercially exploit any part of the site without prior written permission.

20. Personal Information

The company processes personal data in accordance with its Privacy Policy and applicable data protection requirements. By using the website and providing information, you consent to the collection, use, storage, and processing of your data for account management, security, compliance, fraud prevention, support, operational, and regulatory purposes.

Your information will only be disclosed to employees, service providers, regulators, or authorities where access is necessary for lawful and legitimate business or compliance reasons.

The company may retain communications, account records, support correspondence, and operational logs for security, compliance, and dispute resolution purposes.

21. Cookies

The website uses cookies and similar technologies to improve functionality, security, performance, account access, and user experience. By using the site, you agree to the use of such technologies as described in the applicable cookie notice or privacy documentation. If cookies are blocked or deleted, some website functions may not operate correctly.

22. Complaints and Disputes

If you have a complaint, you should first contact customer support and provide full details of the issue. The company will review the matter in accordance with its internal complaint procedures.

In any dispute, the company’s server records, transaction logs, system records, and stored correspondence will be regarded as authoritative evidence, unless applicable law requires otherwise. If there is any discrepancy between the display on your device and the company’s server data, the server data will prevail.

Game outcomes are determined by the relevant system logic, game engine, or random number generation process used by the platform or game provider. The officially recorded result on the company’s or provider’s server shall be final.

23. Language and Interpretation

These Terms are drafted in English. If they are translated into another language, the English version will prevail in the event of any inconsistency, conflict, or ambiguity, unless mandatory law requires otherwise.

24. Assignment of Rights

The company may assign, transfer, subcontract, delegate, or otherwise dispose of its rights and obligations under these Terms, in whole or in part, provided that this does not materially reduce any mandatory rights you may have under applicable law.

25. Force Majeure

The company will not be liable for delay or failure to perform any obligation under these Terms where such delay or failure results from events beyond its reasonable control, including natural disasters, war, civil unrest, interruption of communication networks, labour disputes, cyberattacks, distributed denial-of-service attacks, governmental action, or similar extraordinary events.

26. Waiver

If the company fails to enforce any part of these Terms at any time, this does not constitute a waiver of its right to enforce that provision or any other provision later. Any waiver must be express and in writing to be effective.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary, and the remainder of the Terms shall continue in full force and effect.

28. External Links

The website may include links to third-party websites or services for convenience or information purposes. The company does not control and is not responsible for the content, policies, security, or operation of such external resources. Accessing third-party websites is done at your own risk.

29. Bonuses and Promotional Rules

The company may offer bonuses, cashback, free spins, no deposit offers, wagering promotions, loyalty rewards, and other incentives. All promotions are subject to separate bonus terms, eligibility requirements, wagering rules, contribution percentages, maximum bet limits, game restrictions, activation conditions, time limits, and withdrawal restrictions.

Only one active bonus may be permitted on an account at a time unless the promotion rules expressly state otherwise. The company may cancel, refuse, reverse, or confiscate bonuses and related winnings where a player breaches bonus rules, attempts to manipulate promotions, delays bonus rounds for advantage, uses excluded games improperly, exceeds permitted stake limits during wagering, or otherwise engages in bonus abuse.

The company may set maximum cashout limits for certain promotions, restrict bonus use on specific games, exclude certain products from wagering contribution, and change bonus terms at any time. It is your responsibility to review the applicable promotion rules before activating or using any offer.

Any examples of bonus abuse published on the website are illustrative only and do not limit the company’s right to identify and act against any unfair or manipulative bonus strategy not specifically listed.

30. Cashback Rules

If the website offers cashback, the calculation period, percentage rates, eligibility thresholds, claim process, expiration period, and exclusions will be defined in the specific cashback rules published on the site. Cashback may be unavailable while other bonuses are active or while unsettled bets remain open. Unless expressly stated otherwise, cashback offers may be changed, suspended, or withdrawn at any time.

31. Contact Details

For questions about these Terms or account-related matters, you may contact Patrick Spins Casino support via the communication methods available on the website or by email at [email protected].